2Affected configurations shown23Potential units affected69.6%Latest completion context
What can happen
Safety consequence
If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
What fixes it
Official remedy
Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2017-2
0.0%
2017-3
0.0%
2017-4
0.0%
2018-1
0.0%
2018-2
0.0%
2018-3
0.0%
Affected vehicles
Vehicle configurations connected to 17V287000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.