21Affected configurations shown717Potential units affected8.8%Latest completion context
What can happen
Safety consequence
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
What fixes it
Official remedy
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 9, 2016 Parts are available. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-713.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2016-4
0.0%
2017-1
0.0%
2017-2
0.0%
2017-3
0.0%
2017-4
0.0%
2018-1
0.0%
2018-2
0.0%
2018-3
0.0%
2018-4
0.0%
2019-1
0.0%
Affected vehicles
Vehicle configurations connected to 16V407000
2002 THOMAS SAF-T-LINER CONVENTIONALOpen vehicle record →2002 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2002 THOMAS BUILT BUSES SAF-T-LINER EROpen vehicle record →2002 THOMAS BUILT BUSES SAF-T-LINER MVP-EFOpen vehicle record →2002 THOMAS BUILT BUSES TL-960Open vehicle record →2001 THOMAS SAF-T-LINER CONVENTIONALOpen vehicle record →2001 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2001 THOMAS BUILT BUSES SAF-T-LINER EROpen vehicle record →2001 THOMAS BUILT BUSES SAF-T-LINER MVP-EFOpen vehicle record →2001 THOMAS BUILT BUSES TL-960Open vehicle record →2001 THOMAS BUILT BUSES CL-960Open vehicle record →2000 THOMAS SAF-T-LINER CONVENTIONALOpen vehicle record →2000 THOMAS BUILT BUSES CL-960Open vehicle record →2000 THOMAS BUILT BUSES TL-960Open vehicle record →2000 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2000 THOMAS BUILT BUSES SAF-T-LINER EROpen vehicle record →2000 THOMAS BUILT BUSES SAF-T-LINER MVP-EFOpen vehicle record →1999 THOMAS SAF-T-LINER CONVENTIONALOpen vehicle record →1999 THOMAS BUILT BUSES VISTAOpen vehicle record →1998 THOMAS SAF-T-LINER CONVENTIONALOpen vehicle record →1998 THOMAS BUILT BUSES VISTAOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.