42Affected configurations shown24,698Potential units affected17.7%Latest completion context
What can happen
Safety consequence
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
What fixes it
Official remedy
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 16, 2016. Parts are available. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-713.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2016-4
0.0%
2017-1
0.0%
2017-2
0.0%
2017-3
0.0%
2017-4
0.0%
2018-1
0.0%
2018-2
0.0%
2018-3
0.0%
2018-4
0.0%
2019-1
0.0%
Affected vehicles
Vehicle configurations connected to 16V395000
2017 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2017 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2017 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2016 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2016 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2016 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2015 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2015 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2015 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2014 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2014 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2014 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2013 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2013 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2013 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2012 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2011 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2010 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2009 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2008 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2007 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2006 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2005 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2004 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2003 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2003 THOMAS BUILT BUSES SAF-T-LINER FS65Open vehicle record →2002 THOMAS SAF-T-LINER CONVENTIONALOpen vehicle record →2002 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2002 THOMAS BUILT BUSES SAF-T-LINER EROpen vehicle record →2002 THOMAS BUILT BUSES SAF-T-LINER MVP-EFOpen vehicle record →2001 THOMAS SAF-T-LINER CONVENTIONALOpen vehicle record →2001 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2001 THOMAS BUILT BUSES SAF-T-LINER EROpen vehicle record →2001 THOMAS BUILT BUSES SAF-T-LINER MVP-EFOpen vehicle record →2000 THOMAS SAF-T-LINER CONVENTIONALOpen vehicle record →2000 THOMAS BUILT BUSES SAF-T-LINER MVP-EFOpen vehicle record →2000 THOMAS BUILT BUSES SAF-T-LINER MVP-EROpen vehicle record →2000 THOMAS BUILT BUSES SAF-T-LINER EROpen vehicle record →1999 THOMAS VISTAOpen vehicle record →1999 THOMAS BUILT BUSES CONVENTIONALOpen vehicle record →1998 THOMAS VISTAOpen vehicle record →1998 THOMAS SAF-T-LINER CONVENTIONALOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.