8Affected configurations shown3Potential units affected66.7%Latest completion context
What can happen
Safety consequence
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
What fixes it
Official remedy
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2016-3
0.0%
2016-4
0.0%
2017-1
0.0%
2017-2
0.0%
2017-3
0.0%
2017-4
0.0%
2018-1
0.0%
Affected vehicles
Vehicle configurations connected to 16V351000
2016 FREIGHTLINER SPRINTER 2500Open vehicle record →2016 FREIGHTLINER SPRINTER 3500Open vehicle record →2016 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2016 MERCEDES-BENZ SPRINTER 3500Open vehicle record →2015 FREIGHTLINER SPRINTER 2500Open vehicle record →2015 FREIGHTLINER SPRINTER 3500Open vehicle record →2015 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2015 MERCEDES-BENZ SPRINTER 3500Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.