19Affected configurations shown2Potential units affected—Latest completion context
What can happen
Safety consequence
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
What fixes it
Official remedy
New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Latest reported completion: available in the live DOT record.
Affected vehicles
Vehicle configurations connected to 16V350000
2015 FORD TRANSITOpen vehicle record →2014 FORD E-350Open vehicle record →2014 FORD E-250Open vehicle record →2013 FORD E-350Open vehicle record →2013 FORD E-250Open vehicle record →2012 FORD E-350Open vehicle record →2012 FORD E-250Open vehicle record →2011 FORD E-250Open vehicle record →2011 FORD E-350Open vehicle record →2010 FORD E-250Open vehicle record →2010 FORD E-350Open vehicle record →2009 FORD E-250Open vehicle record →2009 FORD E-350Open vehicle record →2008 FORD E-250Open vehicle record →2008 FORD E-350Open vehicle record →2007 FORD E-250Open vehicle record →2007 FORD E-350Open vehicle record →2006 FORD E-350Open vehicle record →2006 FORD E-250Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.