8Affected configurations shown11Potential units affected—Latest completion context
What can happen
Safety consequence
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
What fixes it
Official remedy
Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Latest reported completion: available in the live DOT record.
Affected vehicles
Vehicle configurations connected to 16V317000
2015 CHEVROLET EXPRESS 2500Open vehicle record →2015 FORD E150Open vehicle record →2015 FORD E250Open vehicle record →2015 FORD E350Open vehicle record →2014 CHEVROLET EXPRESS 2500Open vehicle record →2014 FORD E350Open vehicle record →2014 FORD E250Open vehicle record →2014 FORD E150Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.