18Affected configurations shown278Potential units affected—Latest completion context
What can happen
Safety consequence
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
What fixes it
Official remedy
New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Latest reported completion: available in the live DOT record.
Affected vehicles
Vehicle configurations connected to 15V779000
2014 FORD E-350Open vehicle record →2014 FORD E-250Open vehicle record →2013 FORD E-350Open vehicle record →2013 FORD E-250Open vehicle record →2012 FORD E-350Open vehicle record →2012 FORD E-250Open vehicle record →2011 FORD E-250Open vehicle record →2011 FORD E-350Open vehicle record →2010 FORD E-250Open vehicle record →2010 FORD E-350Open vehicle record →2009 FORD E-250Open vehicle record →2009 FORD E-350Open vehicle record →2008 FORD E-250Open vehicle record →2008 FORD E-350Open vehicle record →2007 FORD E-250Open vehicle record →2007 FORD E-350Open vehicle record →2006 FORD E-350Open vehicle record →2006 FORD E-250Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.