1Affected configurations shown7,810Potential units affected98.8%Latest completion context
What can happen
Safety consequence
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
What fixes it
Official remedy
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on September 30, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R45.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2015-3
0.0%
2015-4
0.0%
2016-1
0.0%
2016-2
0.0%
2016-3
0.0%
2016-4
0.0%
Affected vehicles
Vehicle configurations connected to 15V508000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.