19Affected configurations shown691,144Potential units affected79.6%Latest completion context
What can happen
Safety consequence
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
What fixes it
Official remedy
GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2015-4
0.0%
2016-1
0.0%
2016-2
0.0%
2016-3
0.0%
2016-4
0.0%
2017-1
0.0%
2017-2
0.0%
2017-3
0.0%
2017-4
0.0%
2018-1
0.0%
2018-2
0.0%
Affected vehicles
Vehicle configurations connected to 15V415000
2012 BUICK ENCLAVEOpen vehicle record →2012 CHEVROLET TRAVERSEOpen vehicle record →2012 GMC ACADIAOpen vehicle record →2011 BUICK ENCLAVEOpen vehicle record →2011 CHEVROLET TRAVERSEOpen vehicle record →2011 GMC ACADIAOpen vehicle record →2010 BUICK ENCLAVEOpen vehicle record →2010 CHEVROLET TRAVERSEOpen vehicle record →2010 GMC ACADIAOpen vehicle record →2010 SATURN OUTLOOKOpen vehicle record →2009 BUICK ENCLAVEOpen vehicle record →2009 CHEVROLET TRAVERSEOpen vehicle record →2009 GMC ACADIAOpen vehicle record →2009 SATURN OUTLOOKOpen vehicle record →2008 BUICK ENCLAVEOpen vehicle record →2008 GMC ACADIAOpen vehicle record →2008 SATURN OUTLOOKOpen vehicle record →2007 GMC ACADIAOpen vehicle record →2007 SATURN OUTLOOKOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.