27Affected configurations shown1,767Potential units affected19.9%Latest completion context
What can happen
Safety consequence
If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
What fixes it
Official remedy
Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2015-4
0.0%
2016-1
0.0%
2016-2
0.0%
2016-3
0.0%
2016-4
0.0%
2017-1
0.0%
Affected vehicles
Vehicle configurations connected to 15E082000
9999 DORMAN STEERING SHAFTOpen vehicle record →9999 OE SOLUTIONS STEERING SHAFTOpen vehicle record →9999 SOLUTIONS STEERING SHAFTOpen vehicle record →2002 FORD CROWN VICTORIAOpen vehicle record →2002 LINCOLN TOWN CAROpen vehicle record →2002 MERCURY GRAND MARQUISOpen vehicle record →2001 FORD CROWN VICTORIAOpen vehicle record →2001 LINCOLN TOWN CAROpen vehicle record →2001 MERCURY GRAND MARQUISOpen vehicle record →2000 FORD CROWN VICTORIAOpen vehicle record →2000 LINCOLN TOWN CAROpen vehicle record →2000 MERCURY GRAND MARQUISOpen vehicle record →1999 FORD CROWN VICTORIAOpen vehicle record →1999 LINCOLN TOWN CAROpen vehicle record →1999 MERCURY GRAND MARQUISOpen vehicle record →1998 FORD CROWN VICTORIAOpen vehicle record →1998 LINCOLN TOWN CAROpen vehicle record →1998 MERCURY GRAND MARQUISOpen vehicle record →1997 FORD CROWN VICTORIAOpen vehicle record →1997 LINCOLN TOWN CAROpen vehicle record →1997 MERCURY GRAND MARQUISOpen vehicle record →1996 FORD CROWN VICTORIAOpen vehicle record →1996 LINCOLN TOWN CAROpen vehicle record →1996 MERCURY GRAND MARQUISOpen vehicle record →1995 FORD CROWN VICTORIAOpen vehicle record →1995 LINCOLN TOWN CAROpen vehicle record →1995 MERCURY GRAND MARQUISOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.