56Affected configurations shown969Potential units affected10.2%Latest completion context
What can happen
Safety consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
What fixes it
Official remedy
Starcraft Bus will notify all owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began in January 2015. Owners may contact Starcraft Bus customer service at 1-800-348-7440, or Ricon customer service at 1-800-322-2884.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2015-1
0.0%
2015-2
0.0%
2015-3
0.0%
2015-4
0.0%
2016-1
0.0%
2016-2
0.0%
2016-3
0.0%
Affected vehicles
Vehicle configurations connected to 14V729000
2012 STARCRAFT BUS ULTRASTAROpen vehicle record →2012 STARCRAFT BUS XLTOpen vehicle record →2012 STARCRAFT BUS ALLSTAROpen vehicle record →2012 STARCRAFT BUS STARLITEOpen vehicle record →2012 STARCRAFT BUS ALLSTAR XLOpen vehicle record →2012 STARCRAFT BUS MVPOpen vehicle record →2012 STARCRAFT BUS XPRESSOpen vehicle record →2012 STARCRAFT BUS STARQUESTOpen vehicle record →2011 STARCRAFT BUS ULTRASTAROpen vehicle record →2011 STARCRAFT BUS ALLSTAR XLOpen vehicle record →2011 STARCRAFT BUS XPRESSOpen vehicle record →2011 STARCRAFT BUS STARLITEOpen vehicle record →2011 STARCRAFT BUS MVPOpen vehicle record →2011 STARCRAFT BUS ALLSTAROpen vehicle record →2011 STARCRAFT BUS XLTOpen vehicle record →2011 STARCRAFT BUS STARQUESTOpen vehicle record →2010 STARCRAFT BUS ULTRASTAROpen vehicle record →2010 STARCRAFT BUS XLTOpen vehicle record →2010 STARCRAFT BUS ALLSTAROpen vehicle record →2010 STARCRAFT BUS ALLSTAR XLOpen vehicle record →2010 STARCRAFT BUS MVPOpen vehicle record →2010 STARCRAFT BUS XPRESSOpen vehicle record →2010 STARCRAFT BUS STARLITEOpen vehicle record →2010 STARCRAFT BUS STARQUESTOpen vehicle record →2009 STARCRAFT BUS MVPOpen vehicle record →2009 STARCRAFT BUS ULTRASTAROpen vehicle record →2009 STARCRAFT BUS ALLSTAR XLOpen vehicle record →2009 STARCRAFT BUS XPRESSOpen vehicle record →2009 STARCRAFT BUS STARLITEOpen vehicle record →2009 STARCRAFT BUS ALLSTAROpen vehicle record →2009 STARCRAFT BUS XLTOpen vehicle record →2009 STARCRAFT BUS STARQUESTOpen vehicle record →2008 STARCRAFT BUS MVPOpen vehicle record →2008 STARCRAFT BUS XLTOpen vehicle record →2008 STARCRAFT BUS ALLSTAROpen vehicle record →2008 STARCRAFT BUS ALLSTAR XLOpen vehicle record →2008 STARCRAFT BUS XPRESSOpen vehicle record →2008 STARCRAFT BUS STARLITEOpen vehicle record →2008 STARCRAFT BUS ULTRASTAROpen vehicle record →2008 STARCRAFT BUS STARQUESTOpen vehicle record →2007 STARCRAFT BUS MVPOpen vehicle record →2007 STARCRAFT BUS ULTRASTAROpen vehicle record →2007 STARCRAFT BUS XLTOpen vehicle record →2007 STARCRAFT BUS ALLSTAROpen vehicle record →2007 STARCRAFT BUS ALLSTAR XLOpen vehicle record →2007 STARCRAFT BUS STARLITEOpen vehicle record →2007 STARCRAFT BUS XPRESSOpen vehicle record →2007 STARCRAFT BUS STARQUESTOpen vehicle record →2006 STARCRAFT BUS MVPOpen vehicle record →2006 STARCRAFT BUS ULTRASTAROpen vehicle record →2006 STARCRAFT BUS XLTOpen vehicle record →2006 STARCRAFT BUS ALLSTAROpen vehicle record →2006 STARCRAFT BUS ALLSTAR XLOpen vehicle record →2006 STARCRAFT BUS XPRESSOpen vehicle record →2006 STARCRAFT BUS STARQUESTOpen vehicle record →2006 STARCRAFT BUS STARLITEOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.