14Affected configurations shown68Potential units affected51.5%Latest completion context
What can happen
Safety consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
What fixes it
Official remedy
Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The interim notices were mailed on December 29, 2014. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14517.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2015-1
0.0%
2015-2
0.0%
2015-3
0.0%
2015-4
0.0%
2016-1
0.0%
2016-2
0.0%
Affected vehicles
Vehicle configurations connected to 14V691000
2015 IC BUS CEOpen vehicle record →2014 IC BUS CEOpen vehicle record →2013 IC BUS CEOpen vehicle record →2013 IC BUS REOpen vehicle record →2012 IC BUS CEOpen vehicle record →2011 IC BUS CEOpen vehicle record →2011 IC BUS FECBOpen vehicle record →2010 IC BUS CEOpen vehicle record →2010 IC BUS REOpen vehicle record →2009 IC BUS CEOpen vehicle record →2009 IC BUS REOpen vehicle record →2008 IC BUS CEOpen vehicle record →2008 IC BUS FEOpen vehicle record →2007 IC BUS CEOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.