45Affected configurations shown178Potential units affected—Latest completion context
What can happen
Safety consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
What fixes it
Official remedy
Eldorado will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 20, 2014. Owners may contact Eldorado customer service at 1-800-955-9086 or Ricon customer service at 1-800-322-2884.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Latest reported completion: available in the live DOT record.
Affected vehicles
Vehicle configurations connected to 14V610000
2014 ELDORADO AEROLITEOpen vehicle record →2014 ELDORADO AEROTECHOpen vehicle record →2014 ELDORADO AERO ELITEOpen vehicle record →2014 ELDORADO TRANSTECHOpen vehicle record →2014 ELDORADO ADVANTAGEOpen vehicle record →2013 ELDORADO AEROLITEOpen vehicle record →2013 ELDORADO AEROTECHOpen vehicle record →2013 ELDORADO AERO ELITEOpen vehicle record →2013 ELDORADO TRANSTECHOpen vehicle record →2013 ELDORADO ADVANTAGEOpen vehicle record →2012 ELDORADO AEROLITEOpen vehicle record →2012 ELDORADO AEROTECHOpen vehicle record →2012 ELDORADO AERO ELITEOpen vehicle record →2012 ELDORADO TRANSTECHOpen vehicle record →2012 ELDORADO ADVANTAGEOpen vehicle record →2011 ELDORADO AERO ELITEOpen vehicle record →2011 ELDORADO AEROTECHOpen vehicle record →2011 ELDORADO TRANSTECHOpen vehicle record →2011 ELDORADO AEROLITEOpen vehicle record →2011 ELDORADO ADVANTAGEOpen vehicle record →2010 ELDORADO AEROLITEOpen vehicle record →2010 ELDORADO AEROTECHOpen vehicle record →2010 ELDORADO TRANSTECHOpen vehicle record →2010 ELDORADO AERO ELITEOpen vehicle record →2010 ELDORADO ADVANTAGEOpen vehicle record →2009 ELDORADO AERO ELITEOpen vehicle record →2009 ELDORADO AEROLITEOpen vehicle record →2009 ELDORADO AEROTECHOpen vehicle record →2009 ELDORADO TRANSTECHOpen vehicle record →2009 ELDORADO ADVANTAGEOpen vehicle record →2008 ELDORADO AERO ELITEOpen vehicle record →2008 ELDORADO AEROTECHOpen vehicle record →2008 ELDORADO AEROLITEOpen vehicle record →2008 ELDORADO TRANSTECHOpen vehicle record →2008 ELDORADO ADVANTAGEOpen vehicle record →2007 ELDORADO AERO ELITEOpen vehicle record →2007 ELDORADO AEROLITEOpen vehicle record →2007 ELDORADO AEROTECHOpen vehicle record →2007 ELDORADO TRANSTECHOpen vehicle record →2007 ELDORADO ADVANTAGEOpen vehicle record →2006 ELDORADO AEROLITEOpen vehicle record →2006 ELDORADO AERO ELITEOpen vehicle record →2006 ELDORADO AEROTECHOpen vehicle record →2006 ELDORADO TRANSTECHOpen vehicle record →2006 ELDORADO ADVANTAGEOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.