Safety consequence
If the ladder does not have the support of the backer, when the ladder is used, the screws can pull out of the trailer wall and the ladder may give, increasing the risk of injury to the ladder user.
Official remedy
Jayco will notify owners, and dealers will inspect the placement of the ladder, and install a backer if the ladder is installed on the wrong side, free of charge. The recall began on September 30, 2014. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901220.
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Vehicle configurations connected to 14V561000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.