34Affected configurations shown3,141,731Potential units affected67.7%Latest completion context
What can happen
Safety consequence
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
What fixes it
Official remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2015-1
0.0%
2015-2
0.0%
2015-3
0.0%
2015-4
0.0%
2016-1
0.0%
2016-2
0.0%
Affected vehicles
Vehicle configurations connected to 14V355000
2014 CHEVROLET IMPALAOpen vehicle record →2013 CHEVROLET IMPALAOpen vehicle record →2012 CHEVROLET IMPALAOpen vehicle record →2011 BUICK LUCERNEOpen vehicle record →2011 CADILLAC DTSOpen vehicle record →2011 CHEVROLET IMPALAOpen vehicle record →2010 BUICK LUCERNEOpen vehicle record →2010 CADILLAC DTSOpen vehicle record →2010 CHEVROLET IMPALAOpen vehicle record →2009 BUICK LUCERNEOpen vehicle record →2009 BUICK LACROSSEOpen vehicle record →2009 CADILLAC DTSOpen vehicle record →2009 CHEVROLET IMPALAOpen vehicle record →2008 BUICK LUCERNEOpen vehicle record →2008 BUICK LACROSSEOpen vehicle record →2008 CADILLAC DTSOpen vehicle record →2008 CHEVROLET IMPALAOpen vehicle record →2007 BUICK LACROSSEOpen vehicle record →2007 BUICK LUCERNEOpen vehicle record →2007 CADILLAC DTSOpen vehicle record →2007 CHEVROLET IMPALAOpen vehicle record →2007 CHEVROLET MONTE CARLOOpen vehicle record →2006 BUICK LACROSSEOpen vehicle record →2006 BUICK LUCERNEOpen vehicle record →2006 CADILLAC DTSOpen vehicle record →2006 CHEVROLET MONTE CARLOOpen vehicle record →2006 CHEVROLET IMPALAOpen vehicle record →2005 BUICK LACROSSEOpen vehicle record →2005 CADILLAC DEVILLEOpen vehicle record →2004 CADILLAC DEVILLEOpen vehicle record →2003 CADILLAC DEVILLEOpen vehicle record →2002 CADILLAC DEVILLEOpen vehicle record →2001 CADILLAC DEVILLEOpen vehicle record →2000 CADILLAC DEVILLEOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.