8Affected configurations shown740,878Potential units affected72.3%Latest completion context
What can happen
Safety consequence
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
What fixes it
Official remedy
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2015-1
0.0%
2015-2
0.0%
2015-3
0.0%
2015-4
0.0%
Affected vehicles
Vehicle configurations connected to 14V284000
2011 FORD ESCAPEOpen vehicle record →2011 MERCURY MARINEROpen vehicle record →2010 FORD ESCAPEOpen vehicle record →2010 MERCURY MARINEROpen vehicle record →2009 FORD ESCAPEOpen vehicle record →2009 MERCURY MARINEROpen vehicle record →2008 FORD ESCAPEOpen vehicle record →2008 MERCURY MARINEROpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.