10Affected configurations shown90Potential units affected7.9%Latest completion context
What can happen
Safety consequence
In the event of an emergency, passengers' exit from the bus may be hindered, possibly resulting in injury to the vehicle occupants.
What fixes it
Official remedy
Glaval Bus will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 17, 2012. Owners may contact Glaval Bus at 1-574-262-2212 or SMI at 1-800-951-7867.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2015-1
0.0%
2015-2
0.0%
2015-3
0.0%
2015-4
0.0%
2016-1
0.0%
2016-2
0.0%
Affected vehicles
Vehicle configurations connected to 12V384000
2012 GLAVAL PRIMETIMEOpen vehicle record →2012 GLAVAL SPORTOpen vehicle record →2012 GLAVAL UNIVERSALOpen vehicle record →2012 GLAVAL TITAN IIOpen vehicle record →2012 GLAVAL BUS ENTOURAGEOpen vehicle record →2011 GLAVAL PRIMETIMEOpen vehicle record →2011 GLAVAL TITAN IIOpen vehicle record →2011 GLAVAL UNIVERSALOpen vehicle record →2011 GLAVAL SPORTOpen vehicle record →2011 GLAVAL BUS ENTOURAGEOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.