6Affected configurations shown3,491Potential units affected—Latest completion context
What can happen
Safety consequence
IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.
What fixes it
Official remedy
NAVISTAR WILL NOTIFY OWNERS. SPECIALTY MANUFACTURING, INC. (SMI) WILL PROVIDE SERVICE KITS ALONG WITH REPAIR INSTRUCTIONS TO DEALERS AND OWNERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 3, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-260-461-1890 OR SMI AT 1-800-951-7867.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Latest reported completion: available in the live DOT record.
Affected vehicles
Vehicle configurations connected to 12V285000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.