NHTSA recall campaign
11V385000
Fuel System, Gasoline › Storage › Tank Assembly › Mounting
13Affected configurations shown1,100,000Potential units affected—Latest completion context
What can happen
Safety consequence
AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD.
What fixes it
Official remedy
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Latest reported completion: available in the live DOT record.
Affected vehicles
Vehicle configurations connected to 11V385000
2004 FORD F-150Open vehicle record →2003 FORD F-150Open vehicle record →2003 LINCOLN BLACKWOODOpen vehicle record →2002 FORD F-150Open vehicle record →2002 LINCOLN BLACKWOODOpen vehicle record →2001 FORD F-150Open vehicle record →2000 FORD F-150Open vehicle record →1999 FORD F-250Open vehicle record →1999 FORD F-150Open vehicle record →1998 FORD F-250Open vehicle record →1998 FORD F-150Open vehicle record →1997 FORD F-250Open vehicle record →1997 FORD F-150Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.