Safety consequence
IN THE EVENT OF A SIDE IMPACT CRASH, THE DOOR HANDLE SPRING CAN FAIL CAUSING THE DOOR LATCH TO OPEN.
Official remedy
OWNERS WILL BE INITIALLY NOTIFIED AND INSTRUCTED TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN/MERCURY DEALER IF ANY INTERIOR DOOR HANDLE IS LOOSE OR FAILS TO RETURN TO THE STOWED POSITION AFTER ACTIVATION FOR REPLACEMENT OF THE AFFECT MODULE. ONCE PARTS BECOME AVAILABLE, OWNERS WILL BE RENOTIFIED AND INSTRUCTED TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN/MERCURY DEALER FOR INSPECTION OF EACH INTERIOR DOOR HANDLE. DEPENDING ON THE RESULTS OF THE INSPECTION, THE DEALER WILL EITHER ADD A SPRING EMBOSSMENT REINFORCEMENT OR REPLACE THE INTERIOR DOOR HANDLE MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 10, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Latest reported completion: available in the live DOT record.
Vehicle configurations connected to 11V049000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.