Safety consequence
IN THE EVENT OF AN EMERGENCY EVACUATION, BINDING EMERGENCY EXIT WINDOWS MAY DELAY EVACUATION AND MAY INCREASE THE RISK OF PERSONAL INJURY TO THE VEHICLE OCCUPANTS.
Official remedy
DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DAIMLER TRUCKS DEALERSHIPS. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712 OR THOMAS BUILT CUSTOMER SUPPORT OFFICE AT 1-336-889-4871.
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Latest reported completion: available in the live DOT record.
Vehicle configurations connected to 09V287000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.