81Affected configurations shown1,657Potential units affected—Latest completion context
What can happen
Safety consequence
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
What fixes it
Official remedy
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Latest reported completion: available in the live DOT record.
Affected vehicles
Vehicle configurations connected to 07E104000
9999 HANGZHOU REPLACEMENT GLASSOpen vehicle record →2008 DODGE RAM 3500Open vehicle record →2008 DODGE RAM 1500Open vehicle record →2008 DODGE RAM 2500Open vehicle record →2008 FORD EXPLOREROpen vehicle record →2008 MERCURY MOUNTAINEEROpen vehicle record →2007 CHRYSLER TOWN AND COUNTRYOpen vehicle record →2007 CHRYSLER VOYAGEROpen vehicle record →2007 DODGE RAM 3500Open vehicle record →2007 DODGE GRAND CARAVANOpen vehicle record →2007 DODGE RAM 2500Open vehicle record →2007 DODGE CARAVANOpen vehicle record →2007 DODGE RAM 1500Open vehicle record →2007 FORD EXPLOREROpen vehicle record →2007 MERCURY MOUNTAINEEROpen vehicle record →2006 CHRYSLER TOWN AND COUNTRYOpen vehicle record →2006 CHRYSLER VOYAGEROpen vehicle record →2006 DODGE RAM 1500Open vehicle record →2006 DODGE CARAVANOpen vehicle record →2006 DODGE GRAND CARAVANOpen vehicle record →2006 DODGE RAM 3500Open vehicle record →2006 DODGE RAM 2500Open vehicle record →2006 FORD EXPLOREROpen vehicle record →2006 MERCURY MOUNTAINEEROpen vehicle record →2005 CHRYSLER TOWN AND COUNTRYOpen vehicle record →2005 CHRYSLER VOYAGEROpen vehicle record →2005 DODGE CARAVANOpen vehicle record →2005 DODGE GRAND CARAVANOpen vehicle record →2005 DODGE RAM 2500Open vehicle record →2005 DODGE RAM 3500Open vehicle record →2005 DODGE RAM 1500Open vehicle record →2005 FORD EXPLOREROpen vehicle record →2005 HONDA CIVICOpen vehicle record →2005 HONDA CR-VOpen vehicle record →2005 MERCURY MOUNTAINEEROpen vehicle record →2004 CHRYSLER VOYAGEROpen vehicle record →2004 CHRYSLER TOWN AND COUNTRYOpen vehicle record →2004 DODGE CARAVANOpen vehicle record →2004 DODGE GRAND CARAVANOpen vehicle record →2004 DODGE RAM 1500Open vehicle record →2004 DODGE RAM 2500Open vehicle record →2004 DODGE RAM 3500Open vehicle record →2004 FORD EXPLOREROpen vehicle record →2004 HONDA CIVICOpen vehicle record →2004 HONDA CR-VOpen vehicle record →2004 MERCURY MOUNTAINEEROpen vehicle record →2003 DODGE RAM 1500Open vehicle record →2003 DODGE RAM 2500Open vehicle record →2003 DODGE RAM 3500Open vehicle record →2003 FORD EXPLOREROpen vehicle record →2003 HONDA CIVICOpen vehicle record →2003 HONDA CR-VOpen vehicle record →2003 MERCURY MOUNTAINEEROpen vehicle record →2002 DODGE RAM 2500Open vehicle record →2002 DODGE RAM 1500Open vehicle record →2002 DODGE RAM 3500Open vehicle record →2002 FORD EXPLOREROpen vehicle record →2002 HONDA CIVICOpen vehicle record →2002 HONDA CR-VOpen vehicle record →2002 MERCURY MOUNTAINEEROpen vehicle record →2001 HONDA CIVICOpen vehicle record →2000 CHRYSLER TOWN AND COUNTRYOpen vehicle record →2000 DODGE CARAVANOpen vehicle record →2000 DODGE GRAND CARAVANOpen vehicle record →2000 PLYMOUTH GRAND VOYAGEROpen vehicle record →2000 PLYMOUTH VOYAGEROpen vehicle record →1999 CHRYSLER TOWN AND COUNTRYOpen vehicle record →1999 DODGE CARAVANOpen vehicle record →1999 DODGE GRAND CARAVANOpen vehicle record →1999 PLYMOUTH GRAND VOYAGEROpen vehicle record →1999 PLYMOUTH VOYAGEROpen vehicle record →1998 CHRYSLER TOWN AND COUNTRYOpen vehicle record →1998 DODGE CARAVANOpen vehicle record →1998 DODGE GRAND CARAVANOpen vehicle record →1998 JEEP GRAND CHEROKEEOpen vehicle record →1998 PLYMOUTH GRAND VOYAGEROpen vehicle record →1998 PLYMOUTH VOYAGEROpen vehicle record →1997 JEEP GRAND CHEROKEEOpen vehicle record →1996 JEEP GRAND CHEROKEEOpen vehicle record →1995 JEEP GRAND CHEROKEEOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.