2Affected configurations shown65,000Potential units affected—Latest completion context
What can happen
Safety consequence
THIS CAN DAMAGE THE ELECTRICAL SYSTEM COMPONENTS LOCATED IN THE TRUNK, INCLUDING THE VEHICLE'S BATTERY.
What fixes it
Official remedy
DEALERS WILL INSTALL A STATIC INSULATION PANEL BETWEEN THE CARPET AND THE VEHICLE BATTERY WHICH WILL PROVIDE AN ELECTRICAL GROUNDING. OWNER NOTIFICATION BEGAN FEBRUARY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Latest reported completion: available in the live DOT record.
Affected vehicles
Vehicle configurations connected to 02V338000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.