Safety consequence
IN THE EVENT THE FASTENERS BECOME DISLODGED AND THE RACKS SHOULD FALL WHILE THE PASSENGER SEAT IS OCCUPIED, PERSONAL INJURY TO THE SEAT OCCUPANT COULD OCCUR.
Official remedy
DISTRIBUTORS AND OWNERS WILL BE NOTIFIED TO IMMEDIATELY INSTALL INTERIM REPAIR BOLTS THROUGH THE COACH ROOF BOW STRUCTURE ON THE AISLE SIDE OF THE FIRST TWO PARCEL RACK SECTIONS ON BOTH THE RIGHT AND LEFT SIDE PARCEL RACKS ON ALL AFFECTED COACHES. FINAL REPAIRS CAN THEN BE COMPLETED AT A LATER DATE. OWNER NOTIFICATION BEGAN JULY 24, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BLUE BIRD AT 1-478-822-2242.
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Latest reported completion: available in the live DOT record.
Vehicle configurations connected to 02V197000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.